10 tips to increase your average nightly rate on Airbnb with Jane Ng

Managing and operating a Short Term Rental is more about hospitality than anything else.

Why? Because reviews can make or break your bottom line. At some point, something will go wrong that tarnishes the guest experience, but how can you still get a 5 star review? The word "Hospitality" can mean different things to different people, but for me, it's about "Managing the Guest Experience."

In this episode, I'm interviewing Jane Ng, who has a number of short-term rentals including one where guests pay over $1000 for one night.